Reset Student Password (Virtual Business)

Modified on Tue, 26 Mar at 9:57 AM

If a student in your course has forgotten their password and they are not able to receive the password reset email that is sent when they click on the the 'Forgot Password' link or they used a system generated ID when they registered, you are able to manually reset the password for the student.

Below are the instructions to reset a student's password.

1.  Log into your instructor account.

2.  From the "Your Courses" page, select the link for the course that the student is currently enrolled in.

3.  Click the View Student Progress button.

4.  Then, click on the student's name.

This will open the Student Operations page.

5.  Next, click on the accordion option Reset student's password.

6.  Click on the link that appears to reset the student's password.

You will be prompted to confirm this action.

7.  The system will display that the student's password has been reset, and what is has been reset to.

You will need to provide this to the student.

Note:  The password has been intentionally blurred in the figure below for security purposes.

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