Manage Student Logins (Exceeded Number of Licensed Users)

Modified on Fri, 15 Mar 2024 at 10:34 AM

Certain license options restrict how many students you may have logged in concurrently to access the simulation.  If your students receive the following message upon trying to access your Virtual Business course:


"There are more students at your school using Virtual Business then are permitted by the terms of your software license."


then the number of students currently logged in exceeds the maximum amount of students your license allows to be logged in.  To view a list of students that are currently logged into the program under you schools license follow the steps below.


NOTE:  If multiple instructors are accessing the license at the same time, i.e. two instructors are using the Personal Finance simulation at the same time, this view will show ALL users from both courses.  This view is not specific to just your course.  As such care should be used when terminating a users session.


1.  Log into your instructor account.

2.  From the "Your Courses" page, select the link for the course that students cannot access.

3.  Select the Manage Student Logins link on the Course Details page.



This will display the Manage User Sessions page.



4.  If a student who is not currently suppose to be accessing the program is logged in, you may terminate their

session by clicking on the Terminate User Session link.



5.  You will be prompted that you are about to log off the student without allowing them to save.  Click OK

to continue.



6.  This will cause the user to be logged out, and a student who has been unable to login will now be able to

login.



The student that was logged out will be notified that they have been logged out the next time that they attempt to manually save the simulation or the next time the simulation attempts to auto-save.


In order for a student to be considered logged out of the program, the student must click on the Sign Out link from their account and not just close the browser window.



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